Client Success Advocate

3 days ago


Makati City, National Capital Region, Philippines Nexus Recruitment Group Full time
Client Support Specialist

Nexus Recruitment Group is hiring a Client Support Specialist to join our team. In this role, you will be responsible for providing exceptional support to our clients throughout the sales process.

Your Key Responsibilities:

  • Develop and maintain strong relationships with our clients.
  • Provide expert guidance on our product and services.
  • Identify opportunities to enhance client support and retention.
  • Collaborate with our sales and product teams to ensure seamless delivery of our solutions.

Requirements:

  • Excellent written and verbal English and Cantonese language skills.
  • Bachelor's degree in any four-year course (or equivalent experience).
  • 1-3+ years' experience in a Customer Success role.
  • Proven track record of success in customer-facing roles.
  • Ability to work effectively in a fast-paced environment.


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