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Strategic Membership Leader

2 weeks ago

Manila, National Capital Region, Philippines Southeastasia Retail, Inc. Full time

We are seeking a highly skilled Strategic Membership Leader to join our team at Southeastasia Retail, Inc. As a key member of our organization, you will be responsible for overseeing the entire membership department, ensuring the highest standards of member-customer service and operational efficiency.

Job Responsibilities:
  • Develop and execute strategies to increase membership enrollment through various channels.
  • Implement programs and initiatives to retain existing members.
  • Ensure exceptional customer service is provided to all members.
  • Analyze membership data to identify trends, opportunities, and areas for improvement.
  • Provide training, support, and performance feedback to the membership team.
  • Work closely with other departments to align membership strategies with overall business goals.
Requirements:

College Graduate

At least three (3) years experience in related industry.

Excellent communication, interpersonal, analytical, and negotiation skills.