Multilingual Customer Support Professional

1 day ago

Davao City, Davao, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

Job Overview:

We are seeking highly motivated and dedicated customer support representatives who can deliver exceptional support in both English and Spanish languages.

The ideal candidate will be fluent in both languages, have strong listening and interpersonal communication skills, and be able to work flexible shifts, including weekends and holidays.

Key Responsibilities:

  • Manage inbound and outbound calls in both English and Spanish languages.
  • Provide clear and accurate communication across both languages.
  • Assist customers with billing inquiries, account updates, and general support.
  • Document customer interactions with precision and attention to detail.
  • Escalate complex issues to the appropriate teams when necessary.
  • Achieve daily and monthly performance targets.

Candidate Qualifications:

  • Must be 18 years or older.
  • High school diploma or GED.
  • Bilingual fluency in English and Spanish (spoken and written).
  • Strong listening and interpersonal communication skills.
  • Ability to work flexible shifts, including weekends and holidays.
  • Excellent attention to detail and organizational abilities.

Benefits of Working with Us:

Our team is committed to providing exceptional customer service. We offer a supportive and inclusive work environment that values diversity and promotes professional growth.

Why You'll Love Working Here:

As a member of our team, you'll have the opportunity to develop your skills, build a rewarding career, and make a meaningful impact on our customers' lives.

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