Training Specialist

2 days ago


Quezon City, National Capital Region, Philippines Neksjob Full time
Job Title: Trainer

Neksjob is seeking a skilled Trainer to facilitate BFSI training for employees on all aspects of client projects. The ideal candidate will have strong BFSI experience, excellent written and verbal communication skills, and the ability to work well with little or no supervision.

Key Responsibilities:
  • Develop and deliver training programs to support classroom and alternative training
  • Assess and provide feedback on existing curriculum for training improvements
  • Design and develop non-classroom communication and training materials
  • Analyze course materials and learner information to ensure effective training delivery
  • Establish and maintain instructor credibility and manage the learning environment
  • Demonstrate effective communication, presentation, and questioning skills
  • Respond to learner needs for clarification or feedback and provide positive reinforcement and motivational incentives
  • Evaluate learner performance and delivery of instruction
  • Report evaluation information and assess class and individual agent level performance
  • Participate in client interaction and promote the highest standards of ethical and professional conduct
Requirements:
  • Strong BFSI experience and excellent written and verbal communication skills
  • Highly self-motivated and able to work well with little or no supervision
  • College degree earned from a reputable institution and computer proficiency
  • Availability to work various shifts influenced by current business needs and willingness to travel
  • 1 year adult education experience and 6 months previous customer service experience

Neksjob offers a flexible schedule and the opportunity to work with a dynamic team. If you are a motivated and experienced trainer looking for a new challenge, please submit your application.


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