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Quality Assurance Specialist

3 weeks ago

Iloilo City, Western Visayas, Philippines PEO Consulting Limited Full time

Job Overview:

We are seeking a highly motivated Quality Officer to join our team at PEO Consulting Limited. As a Quality Officer, you will play a critical role in ensuring the quality of our operations and providing vital information to the Operations and Training Team.

About the Role:

This is an exciting opportunity for someone who thrives in fast-paced work environments and is passionate about building a long-term career in the Business Process Outsourcing industry.

Key Responsibilities:

  • Provide the Operations and Training Team with vital information about performance, insights, and actionable items.
  • Maintain a detailed documentation of all QA related items, which are used in future development work.
  • Learn through hands-on experience and focus on solutions using data efficiency and sensibility.
  • Stay up-to-date with the latest trends in entertainment and technology.
  • Be highly motivated to build a long-term career in the Business Process Outsourcing industry.

Requirements:

To be successful in this role, you will need:

  • At least 1 - 3 year(s) of relevant working experience.
  • Preferably a bachelor's degree in any field.
  • Excellent verbal communication skills in English.
  • Experience in working with customers.
  • Experience leading, inspiring, and motivating others to meet goals and metrics.
  • Strong analytical skills; able to tell a story with data and metrics (experience in handling CSAT/NPS/VOC/other related metrics).
  • Works well in ambiguity and embraces the adventure.

Working Arrangements:

This role offers a relocation package and onsite work arrangement at Robinsons Cybergate Iloilo Towers.

Salary Package:

The salary package offered is up to 50,000 per annum.