
Virtual Business Process Specialist
1 day ago
We are seeking a highly skilled professional to assume the role of Customer Service Representative.
- Excellent English communication skills are essential for success in this position.
- A typing speed of at least 40WPM is required.
- The ability to work under pressure and multitask, prioritize, and manage time efficiently is necessary.
- CUSTOMER ORIENTATION AND ABILITY TO ADAPT AND RESPOND TO DIFFERENT TYPES OF PERSONALITIES IS A MUST.
As a Customer Service Representative, you will be responsible for making outbound calls for surveys, lead generation, event invitation, and/or sales. You will also handle inbound calls to resolve customer queries or close lead/sales. Additionally, you will update customer relationship management (CRM) software, respond to emails, and create reports using Microsoft Office and Google Drive.
We offer a range of benefits, including permanent work-from-home options, full-time and long-term employment, government-mandated benefits, health benefits, leaves, bonuses, and other incentives. We also provide opportunities for regularization and promotion, as well as access to a scholarship program.
Our ideal candidate is intelligent, able to meet service level agreements set forth, and willing to perform other duties as assigned.
About Our TeamWe are a team of highly skilled experts on different virtual business processes. Our services range from general administrative duties from email management to email marketing, bookkeeping to CRM software management, web development & design to online event management, social media marketing to community management.
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