Senior Support Professional
2 days ago
Job Title: Senior Support Professional
We are seeking a highly skilled and organized individual to join our team as a Senior Support Professional. As an integral part of our operations, you will play a crucial role in ensuring the smooth running of our client's business by providing high-level support and administrative assistance.
Key Responsibilities- Support senior leadership by managing calendars, handling email correspondence, and coordinating meetings.
- Prepare reports, documents, and presentations as required.
- Track meeting notes and follow up on action items to ensure seamless communication and task completion.
- Maintain accurate records and manage administrative workflows with efficiency and precision.
- Handle client-facing communication via email, phone, and CRM systems, providing exceptional customer service and support.
- Assist in client onboarding and data entry into CRM platforms, ensuring timely and accurate processing.
- Liaise between internal teams and external clients to facilitate smooth communication and collaboration.
- Provide general office support tasks such as document organization and scheduling, ensuring a clutter-free and efficient workspace.
- Support executives in managing sensitive and confidential information, upholding the highest standards of discretion and professionalism.
- Proven experience in administrative and executive assistant roles.
- Previous experience supporting senior leaders is highly desirable.
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely.
- Strong customer service and interpersonal skills, with a focus on building strong relationships and delivering exceptional results.
- Exceptional organizational skills and ability to multitask effectively, prioritizing tasks and managing time efficiently.
- Proficiency in office software and digital communication tools, with a willingness to learn and adapt to new technologies.
- Professionalism and reliability in every interaction, with a commitment to upholding the highest standards of integrity and ethics.
- Detail-oriented, proactive, and solutions-driven, with a passion for continuous learning and improvement.
Our company offers a comprehensive benefits package, including competitive salary, full setup for desktop/laptop with backup internet, HMO on the first day of hire, 15 vacation leaves and 5 sick leaves, annual performance reviews, employee referral incentives, loan facilities, social clubs, and interest workshops, statutory benefits, and much more.
About UsOur company is a leading BPO provider, committed to enriching client and staff lives through simple and smart offshoring solutions. Our S.T.E.P. Core Values (Service, Transparency, Excellence, and Partnership) drive our continued success, and we strive to provide equal opportunities and a collaborative culture of excellence.
Join us in pursuing your passion and career goals, and let's make a difference together
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