Ticketing Operations Specialist
5 days ago
JKILC is a renowned travel agency that has been serving clients since 1993. We have established ourselves as a one-stop shop for all travel services, offering a wide range of products and solutions to cater to our clients' diverse needs.
We take pride in our team of knowledgeable and passionate Travel Buddies who are dedicated to providing exceptional customer service. Our commitment to excellence has earned us numerous accolades from top Fortune 500 businesses, both domestic and foreign.
Our Job Opening:
We are currently looking for a skilled Ticketing Agent to join our team. As a Ticketing Agent, you will be responsible for managing client reservations and bookings for flights, ensuring precision and effectiveness. You will also issue tickets, check passenger details, handle refunds, cancellations, and changes in accordance with corporate guidelines.
Responsibilities:
- Manage client reservations and bookings for flights
- Issue tickets, check passenger details, and handle refunds, cancellations, and changes
- Deliver exceptional customer service by responding to questions and issues about bookings and tickets
Requirements:
*Bachelor's Degree holder
*At least 1 year of working experience in Ticketing
*Amenable to work on site
*Able to attend face-to-face interviews upon request
*Experience working in BPO or Travel Agency Company
Benefits and Perks:
*Travel benefits
*Leave credits
*Exclusive trainings
*Communication allowance
*Laptop provided during work-from-home arrangement
Working Arrangements:
Monday to Friday (On-site) & Saturday (Work from Home)
Compensation:
Php 25,000 - Php 35,000 (Negotiable depending on years of experience)
Selection Process:
*Initial Interview
*Second Interview
*Final Interview
*Job Offer
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