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Support Services Coordinator

7 days ago

Paranaque City, Calabarzon, Philippines Gilas Gaming Philippines Inc. Full time

Administrative Specialist/Assistant Job Description:

We are seeking a highly skilled and motivated Administrative Specialist/Assistant to join our team at Gilas Gaming Philippines Inc. The ideal candidate will have excellent organizational skills, be proficient in administrative software, and possess excellent communication and problem-solving abilities.

Responsibilities:

  • Provide administrative support to ensure smooth business operations.
  • Manage office supplies, equipment, and inventory effectively.
  • Assist with data entry, report generation, and document management accurately.
  • Support onboarding and offboarding processes for employees, including account creation and hardware allocation.
  • Coordinate with external vendors for office maintenance and IT services.

Technical Support Duties:

  • Provide first-level technical support for hardware, software, and network issues.
  • Set up and configure desktops, laptops, printers, and other peripherals.
  • Assist employees with email setup, password resets, and account access.
  • Troubleshoot basic network connectivity issues (Wi-Fi, VPN, etc.).
  • Ensure all systems have the latest updates and security patches.
  • Log and track IT support tickets, escalating complex issues to senior IT staff when necessary.