Travel Operations Specialist
2 weeks ago
Company Overview
J-K Network Services is a well-established travel agency that has been providing services since 1993. We pride ourselves on being one-stop travel service centers, with passionate, committed, and knowledgeable Travel Buddies who inspire everyone to live a fuller and more inspired life.
Position Description
We are seeking a skilled Ticketing Officer to join our team. As a Ticketing Officer, you will be responsible for handling flight reservations and bookings, answering inquiries and concerns related to reservations and ticketing, and assisting in creating and managing targeted marketing campaigns across multiple channels.
Responsibilities
- Keep accurate records of reservations, transactions, and customer interaction.
- Handle flight reservations and bookings.
- Answer inquiries and concerns related to reservations and ticketing.
- Assist in creating and managing targeted marketing campaigns across multiple channels, including email, social media, and digital advertising.
- Assist in developing and maintaining a content marketing plan, including blog posts, whitepapers, and case studies.
Requirements
- Bachelor's degree in Hospitality, Tourism, or related field.
- With at least 1-2 years of experience in a travel-related role, such as a travel agent.
- Knowledgeable in airline reservation systems.
- Knowledgeable in airline policies, fare structures, international travel regulations.
- Ability to attend face-to-face interviews in Paranaque.
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