Cruise Line Travel Expert
4 days ago
NeksJob Philippines is a leading provider of innovative travel solutions. We are committed to delivering exceptional customer experiences and building strong relationships with our clients.
Job OverviewWe are seeking a skilled Cruise Line Call Center Agent to join our team. As a key member of our sales and travel segment, you will be responsible for providing expert advice and personalized recommendations to our clients.
Key Responsibilities- Develop and maintain in-depth knowledge of cruise lines, destinations, and onboard amenities.
- Understand client preferences and tailor travel plans to meet their needs.
- Craft personalized itineraries and make booking arrangements efficiently.
- Maintain seamless communication with cruise companies and resolve any issues that arise.
- Deliver top-notch customer service and provide expert advice to ensure a smooth and enjoyable travel experience.
- Bachelor's degree or equivalent in Hospitality, Tourism, or related field.
- HS/SHS Graduate or higher level of education.
- Prior work-on-site experience preferred but not required.
The estimated annual salary for this position is PHP 300,000 - PHP 450,000, depending on experience and qualifications. We offer a comprehensive benefits package, including competitive compensation, opportunities for career growth, and a dynamic work environment.
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Customer Service Professional
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Customer Service Ambassador for Travel Cruises
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