Strategic Operations Manager

7 days ago

Rizal, Philippines beBeeTraining Full time ₱500,000 - ₱1,000,000
Job Overview

The role of a Training and Operations Manager involves overseeing the seamless delivery of client services and maintaining exceptional service standards. This position requires strategic leadership combined with hands-on execution to optimize systems, drive performance, and scale operations.

The ideal candidate will be responsible for shaping operational strategy, establishing growth-enabled processes, and leading the team to exceed expectations. This is a high-visibility role with a clear path to Head of Operations.

Key Responsibilities
  • Deliver high-quality client services through effective project management and coordination.
  • Maintain open communication channels with clients to ensure their needs are met and expectations are exceeded.
  • Develop and implement strategies to improve operational efficiency and reduce costs.
  • Lead and mentor a team of professionals to achieve business objectives and improve performance.
  • Identify and address potential risks and issues that may impact client services or business operations.
Requirements
  • 4+ years of experience in EA, Operations Manager, or Chief of Staff-type roles.
  • 1-2 years of experience mentoring or managing professionals in a team leadership capacity.
  • Proven stakeholder or client-facing communication experience.
  • Tech-fluent with Google Workspace, Notion, Slack, Zapier, Hubspot, and Outlook.
  • Autonomous, self-managed, and outcome-driven work style.
  • Flexibility to adapt to changing priorities and urgent needs.
  • Fluent English communication (written and spoken).
  • Experience in async, remote team environments.
  • Comfort with change, ambiguity, and shifting priorities; operational agility.
Benefits

We offer a learning-friendly environment and opportunities for growth. You'll impact fast-growing startups and dynamic companies from home.

  • Meaningful work & growth: delivering excellent client experiences.
  • Employees are our biggest asset: career and welfare support.
  • Global reach & local impact: work with global startups from home.
  • Pivoting global startups: helping startups focus on growth.
What We're Looking For

As a Training and Operations Manager, you will have the opportunity to make a real impact on the success of our clients. If you are a motivated and results-driven professional with a passion for operations and client services, we encourage you to apply.

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