Senior Mental Health Expert

11 hours ago

Mabalacat, Central Luzon, Philippines beBeeMental Full time ₱4,332,210 - ₱6,543,210
Job Title: Professional Mental Health Specialist

The role of a Professional Mental Health Specialist is to foster a psychologically safe and emotionally resilient work environment.

This involves conducting one-on-one sessions, facilitating small-group sessions, providing timely support for urgent wellbeing needs, and leading training focused on resilience, healthy coping, and distress management.

Key Responsibilities:
  • Individual Well-Being Sessions
  • Conduct regular 1:1 well-being sessions to incorporate stress-reduction techniques, coping strategies, and decision-making skills.
  • Provide same-day crisis intervention support in response to urgent wellbeing needs.
  • Group Sessions
  • Facilitate regular small-group sessions focusing on peer support in a psychologically safe space to foster healthy working relationships and social connection.
  • Tailor sessions based on team dynamics, feedback from Team Leads, or insights gained by the wellbeing team.
  • Training & Development
  • Deliver group training sessions including onboarding, well-being, and resiliency training, and annual refresher training.
  • Facilitate additional approved ad hoc training sessions as requested, aligned with organizational needs.
  • Observation & Support
  • Conduct daily floor walks to observe team interactions and employee demeanor for signs of distress.
  • Normalize Wellbeing Specialist presence on-site as a supportive and integrated member of the team.
  • Monitoring & Communication
  • Actively monitor and respond to direct communications from individuals across designated platforms, including email and other communication tools.
  • Maintain a professional, supportive, and timely response protocol.
  • Documentation & Data Entry
  • Accurately record attendance and aggregate trends/topics in the organization's system of record within 24 hours of each session.
  • Enter session insights (excluding any clinical or personally identifiable information) using the organization's wellbeing tool in alignment with privacy and data protection policies.
  • Wellbeing Specialist Insights & Reporting
  • Summarize trends and insights from sessions and observations during floor walks using the organization's reporting tools.
  • Contribute to regular team updates and meetings with relevant aggregated clinical themes emerging from individual and group sessions.
  • Scheduling & Availability
  • Block time for on-demand sessions, floor walks, and proactive engagement activities in alignment with shift schedules.
  • Remain available and responsive for unscheduled support and crisis interventions as needed.

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