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Customer Support Associate
1 week ago
We are a global provider of business process outsourcing (BPO) services, seeking highly skilled individuals to join our team.
Job SummaryThis position is responsible for handling customer complaints, providing solutions, and alternatives within set time limits. The ideal candidate will possess excellent communication skills and be able to manage large volumes of incoming calls.
Key Responsibilities- Handle customer complaints and provide suitable resolutions in a timely manner.
- Manage high call volumes with poise and professionalism.
- FOLLOW company guidelines and policies when interacting with customers.
- Analyze customer issues and identify the best solution to resolve the problem.
To be successful in this role, you should have:
- A minimum of High School graduation.
- No less than 6 months experience in BPO voice services.
- Superior communication skills.
- Willingsness to work onsite at our office location.
This role offers a unique opportunity to work with a reputable BPO service provider, offering a competitive salary range of P19,000-P23,000 per month.
Work ArrangementsThis position operates on an onsite basis, Monday to Friday, providing a stable and secure work environment.
