Digital Transformation Specialist

15 hours ago

Cabuyao, Calabarzon, Philippines beBeeBusiness Full time ₱1,200,000 - ₱1,500,000
Business Operations Specialist

As a Business Operations Specialist, you will play a vital role in ensuring the smooth operation of our organization. This role oversees, optimizes, and manages business systems and technology stack, primarily using automation workflows and project management tools.

  • Develop and maintain automated workflows for lead nurturing, onboarding, task assignments, and follow-ups.
  • Document and refine standard operating procedures (SOPs) to ensure consistency across departments.
  • Manage client invoicing cycles, ensuring accurate, timely issuance and follow-up of all invoices.
  • Maintain oversight of client and contractor agreements, ensuring contracts are up-to-date, correctly stored, and in line with business policies.
  • Liaise with clients regarding billing queries and coordinate with senior management for any exceptions or updates.
  • Use tools like ClickUp and Slack to ensure all team members are aligned and accountable for their deliverables.
  • Monitor timelines, assign tasks, and flag any issues or blockers that could affect service delivery or project deadlines.
  • Lead internal process improvement initiatives across the business.
Cross-Functional Collaboration
  • Work closely with the Client Manager to improve and streamline the client journey and support processes.
  • Support the Marketing Assistant in linking campaigns with backend automations, email funnels, lead management, and lead capture processes.
  • Coordinate with the HR Team Lead to ensure internal operations align with VA workflows and team needs.
Required Skills and Qualifications
  • Proven experience as a Business Operations Specialist, Operations Manager, or similar role in a digital or service-based business.
  • Advanced knowledge of project and task management tools such as ClickUp and Slack.
  • Strong understanding of business operations, systems thinking, and automation workflows.
  • Experience with contract and invoice management and maintaining operational compliance.
  • Excellent organisational and time-management skills with strong attention to detail.
  • Ability to work independently and collaboratively in a fast-paced, remote environment.
  • Confident communicator with a proactive, solution-focused mindset.
What We're Looking For

We are looking for a highly skilled and experienced Business Operations Specialist who can take our business to the next level. If you have a proven track record of success in this field and are passionate about driving business growth, we want to hear from you.

How to Apply

To apply for this exciting opportunity, please submit your application through our website.

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