Technical Skills Trainer

1 week ago


Manila, National Capital Region, Philippines Trends Group, Inc. Full time

We are looking for a highly skilled Training Specialist to join our team at Trends Group Inc.

The successful candidate will have a strong background in the IT field, excellent presentation skills, and proven customer focus, interpersonal, and communications skills.

As a member of our team, you will play a critical role in delivering high-quality training courses to our clients.

Responsibilities:
  • Deliver training courses as per assigned schedule
  • Achieve required certification levels and track key metrics on customer satisfaction
  • Study, prepare, and qualify for new introductions of courses, ensuring practical coverage of all course labs
  • Prepare and troubleshoot issues for classroom setup, such as courseware, labs, and assessment tools
  • Maintain responsibility for tracking key metrics on customer satisfaction
  • Prepare and provide regular reports as needed
  • Responsible for knowledge transfer to new instructors upon assignment

Requirements:

  • Graduate of any IT-related courses
  • 3-4 years of experience in the IT field - familiarity with any of the following technologies and disciplines: Network Security, InfoSec, Cloud, Data Science, Virtualization, Programming Languages (Python, Object-Oriented Programming)
  • Excellent Presentation Skills
  • Proven customer focus, interpersonal, and communications skills to ensure consistent customer satisfaction


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