Revenue Cycle Operations Manager

1 day ago

Manila, National Capital Region, Philippines beBeeRevenue Full time ₱15,840 - ₱16,080
Job Title: Revenue Cycle Management Specialist

About the Role

This position is responsible for supporting the revenue cycle operations of a dental practice. The ideal candidate will have experience in dental billing and revenue cycle management, with strong technical skills and attention to detail.


Key Responsibilities
  • Credentialing: Complete and process provider applications, maintain accuracy and completeness of provider data in the database, communicate effectively with the team throughout the credentialing process, and proactively follow up on application statuses and missing information.
  • Billing and AR: Review all aspects of the revenue cycle process including insurance verification, claims submission, payment posting, and AR follow-up, utilize practice management software to enter data, prepare reports, and ensure accuracy, investigate and resolve denied, delayed, or underpaid claims, monitor AR aging reports and follow up on overdue accounts, analyze claim denials and communicate root causes to the team, research and gather missing information needed for claim processing, collaborate with dental providers and staff to gather necessary documentation, handle appeals for denied claims with proper documentation, track claim progress and provide proactive updates to the team, and maintain detailed records of all follow-up activities and claim outcomes.

Requirements
  • Minimum 2 years of experience in dental billing and revenue cycle management.
  • Proficiency with dental billing software (OpenDental, Dentrix, Eaglesoft) and dental coding (CPT, ICD-10).
  • Strong understanding of insurance billing processes and dental insurance plans.
  • Excellent written and verbal communication skills.
  • Strong technical skills and/or ability to learn quickly.
  • Strong analytical and problem-solving abilities.
  • High attention to detail and accuracy.
  • Ability to prioritize tasks and work independently.
  • Positive, patient, and professional demeanor.

Work Environment
  • The role may involve sitting or standing for long periods.
  • May require working more than 40 hours per week.
  • May be in a studio environment which can be noisy/distracting.
  • Requires clear communication with others to exchange information.
  • May involve repetitive motions (wrists, hands, fingers).

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