Customer Service Representative

1 month ago


Quezon City, National Capital Region, Philippines J-K Network Services Full time
About Us
J-K Network Services is a well-established company in the Philippines, serving business and institutional clients for over 30 years. We operate in the Banking & Finance industry and strive to provide exceptional customer care to our esteemed clients.

Job Description:
We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing outstanding customer care and customizing solutions for commercial banking clients.

Key Responsibilities:
  • • Provide prompt maintenance and servicing across many commercial banking product categories
    • Work together with stakeholders to address client issues
    • Comply with banking regulations while determining and meeting the needs of consumers, both present and future

Requirements:
To be successful in this role, you must have at least 2-3 years of Call Center experience, be open to working in a shifting schedule, and amenable to on-site training. Additionally, you should be able to attend face-to-face interviews when requested.

Benefits:
We offer an attractive compensation package, including a salary range of Php 33,000 - Php 37,000, HMO with 2 dependents, retirement plan, medical reimbursement, insurance coverage, and 30 leave credits per year.

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