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Store Operations Manager

2 weeks ago

Surigao City, Caraga, Philippines beBeeStore Full time ₱800,000 - ₱1,000,000
Job Title

A highly skilled Store Manager is needed to lead our store operations, ensuring excellent customer satisfaction and driving sales targets.

Key Responsibilities:
  • Store Operations:
    • Assist in managing all aspects of restaurant operations, ensuring adherence to brand standards and operational excellence.
    • Oversee daily restaurant activities, ensuring smooth and efficient service during shifts.
  • Customer Satisfaction:
    • Address and resolve customer complaints and feedback in a timely manner.
    • Ensure that customer service standards are met or exceeded.
  • People Development:
    • Support the recruitment, training, and development of staff.
    • Conduct performance evaluations and provide feedback and coaching to team members.
    • Foster a positive and productive work environment.
  • Sales and Profitability Targets:
    • Manage daily operations and monitor performance metrics to achieve sales targets.
    • Contribute to financial management, including monitoring expenses.
  • Marketing and Promotional Strategies:
    • Execute marketing plans and promotional activities developed by management.
    • Participate in organizing and implementing store events and promotions.
  • Financial Management:
    • Manage store financials, including cash handling and inventory management.
    • Prepare financial reports and analyze performance data.
  • Crisis Management:
    • Handle crisis situations, including customer issues and operational disruptions.
    • Act as a point of contact for resolving operational problems.
  • Standards and Compliance:
    • Ensure the restaurant maintains high standards in food quality, service, health, and safety.
    • Conduct regular inspections and audits to ensure compliance with regulations.
  • Additional Responsibilities:
    • Plan and execute in-store events and promotions.
    • Collaborate with management and other departments to ensure successful implementation of events.

A competitive remuneration package and opportunities for professional growth and development are offered.