Backend Technical Specialist

1 day ago

Paranaque City, Calabarzon, Philippines beBeeIntegration Full time $90,000 - $110,000
Job Overview:

The Integration Specialist role is a crucial part of our client onboarding process, focusing heavily on technical integrations.


Key Responsibilities:
  • Technical Execution: Configure, test, and deploy CRM integrations, APIs, and other connected systems during onboarding, ensuring accuracy and stability.
  • Problem-Solving: Proactively identify, diagnose, and resolve API errors, data sync issues, and configuration challenges, working closely with product and engineering teams.
  • Collaboration: Partner with implementation managers, CSMs, and sales engineers to align technical work with client requirements, while remaining primarily focused on backend execution.
  • Process Optimization: Document and refine integration processes to improve efficiency, reduce implementation time by 10%+, and minimize recurring issues.
  • Testing & Quality Assurance: Perform thorough end-to-end testing of integrations before launch to ensure they meet performance and functional requirements.
  • Data Management: Manage and validate data flows between systems to ensure integrity and proper synchronization.
  • Documentation: Maintain clear, detailed records of integration steps, configurations, and troubleshooting actions for internal reference and scalability.

Requirements:
  • Qualifications: 3-5 years of experience in technical implementation, integrations, or technical account management (preferably in SaaS or software solutions).
  • Experience: Experience with CRM platforms and API integrations (REST, webhooks, etc.).
  • Skills: Strong troubleshooting and problem-solving abilities with complex systems.
  • Project Management: Excellent project management skills; able to manage multiple technical projects simultaneously.
  • Communication: Strong written and verbal communication skills, including ability to explain technical concepts to non-technical audiences.
  • Organizational: Highly organized with a proven ability to follow through on commitments.
  • Remote Work Experience: Experience in a remote work environment with self-reported KPIs.

Company Culture: 100% remote w/ no office mandate | PTO credits | 22 official company holidays | Health care | Life insurance | Amazing colleagues | Energetic culture that is positive and celebrates together | Inspiring mission & software product | Ability to grow your career in a fast-growing tech startup.

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