Call Center Associate

6 days ago


Taguig, National Capital Region, Philippines Principal Global Services Full time

**Job Title:** Client Care Specialist

**Job Summary:** We are seeking a highly skilled Client Care Specialist to provide exceptional service to our clients. This role involves providing prompt, courteous, and excellent service to all customers, while maintaining the highest level of integrity and adhering to all applicable laws and regulations.

**Key Responsibilities:**

  1. Provide excellent customer service through phone, email, and other channels
  2. Operate in an ethical manner, adhering to all applicable laws and regulations
  3. Maintain the highest level of integrity and confidentiality
  4. Develop and maintain strong relationships with clients and colleagues

**Requirements:**

  • Two- or four-year degree or equivalent customer service work experience
  • Strong communication (intermediate to advance), customer service, organizational, and telephone skills required
  • Excellent critical/logical thinking application and comprehension
  • Self-motivated, able to work in a team environment, able to multi-task, detail oriented, and able to maintain strict confidentiality guidelines

**What We Offer:**

A competitive salary and benefits package, including opportunities for professional growth and development.



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