Career Opportunities

14 hours ago

Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱25,200 - ₱32,000
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team.

This is a full-time permanent, overnight work-from-home position that requires excellent communication and problem-solving skills.

Key Responsibilities
  • Attending inbound and outbound calls, live chats, emails, and text messages from current clients.
  • Providing exceptional customer service at each step of the way, taking time with each applicant to clearly answer their questions and provide accurate information.
  • Answering any customer inquiries & redirecting appropriate customers to respective departments when needed
  • Finding and implementing the correct solution for each customer. Whether it is simply adjusting a payment date, processing an early payment or re-structuring loan terms, you will need to thoroughly listen to each customer and find the best solution.
  • Collecting customer testimonials and handling reviews
  • Attending to administration duties such as data entry, funding, and reports
About the Role

This is an exciting opportunity for a motivated and results-driven individual who is looking to take their customer service career to the next level.

We are a dynamic and innovative team that thrives on collaboration, growth, and making a real impact in the financial industry.

What You'll Need
  • 3-5+ years in telecommunications preferably in a BPO - North American Account
  • 1 Year experience working with Excel and/or Google Spreadsheets
  • A reliable internet connection - No Pocket Wifi
Benefits
  • Monthly Salary: ₱25,200-₱32,000
  • Monthly Employee Recognition Awards up to ₱4,000
  • Internet Reimbursement up to ₱2,000 Per Month
  • Annual Paid Company Outing
  • Paid Time Off Up to 8 Calendar Days Per Year
Our Recruitment Process
  • Step 1: Initial Contact - Our Talent Acquisition Coordinator will connect with you to confirm your experience and understand what you're looking for.
  • Step 2: Interviews & Assessment - If there's a fit, you'll be scheduled for an interview with the Hiring Manager. Successful candidates will then undergo a background check, including verification of your identity and work-from-home setup.
  • Step 3: Offer & Onboarding - Once you pass the background check, you'll receive your job offer and begin onboarding. This includes scheduling time with our Technical Team to ensure your computer is properly set up for your first day.

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