Middleware Reliability Expert

We are seeking a highly skilled and collaborative Middleware Reliability Expert to join our team in Manila. This is a permanent, hands-on technical role focused on ensuring the reliability, performance, and scalability of middleware systems and cloud-based infrastructure. The ideal candidate will have strong experience in WebSphere, Azure, automation scripting, and certificate management, along with excellent troubleshooting skills and a team-oriented mindset. The role includes participation in a rotational weekend on-call support schedule.

Key Responsibilities

• Middleware Administration & Support: Install, configure, maintain, and troubleshoot WebSphere Application Server and WebSphere Portal; Deploy and support applications and portlets in WebSphere environments; Integrate LDAP with TDS and TDI, including version upgrades; Perform patching, hardening, SSL setup, and certificate renewals in line with security standards; Provide escalation support for middleware-related issues.
• Cloud & Azure Operations: Manage and optimize Azure services (App Services, Logic Apps, Azure Functions, and API Management); Support integration of middleware with cloud-native applications; Contribute to cloud migration and optimization initiatives.
• Portal Management: Configure and maintain WebSphere Portal clusters, virtual portals, and backend database integrations; Manage portal themes, skins, portlets, and content syndication; Execute ConfigEngine tasks and support high availability configurations.
• Automation & Scripting: Develop and maintain Shell and Batch scripts for infrastructure automation; Use Ansible to automate deployment and configuration tasks.
• Performance Monitoring & Troubleshooting: Monitor system performance and proactively resolve issues; Implement logging, alerting, and diagnostic tools to ensure system health and uptime; Apply strong troubleshooting skills to quickly identify and resolve infrastructure and middleware issues; Collaborate with cross-functional teams on middleware and infrastructure projects; Contribute to documentation, testing, and deployment activities; Support project timelines and deliverables; Be a proactive team player, contributing to a positive and productive team environment.

Required Skills and Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• 7+ years of experience in middleware and cloud infrastructure roles.
• Strong hands-on experience with WebSphere, WebLogic, and Oracle Forms/Reports.
• Familiar with DevOps practices, CI/CD pipelines, and automation tools.
• Strong analytical and troubleshooting skills.
• Willingness to participate in rotational weekend on-call support.

Preferred Qualifications

• Experience with IBM Sterling, SDS, BPM, WODM, and IIS.
• Exposure to Docker, Kubernetes, and container technologies.
• Experience working in Agile/Scrum environments.

About the Role

This is a key opportunity to work in a dynamic and collaborative environment where you can apply your expertise and make a real impact. As a Middleware Reliability Expert, you will play a critical role in ensuring the smooth operation of our middleware systems and cloud-based infrastructure. If you are passionate about technology, have a strong track record of success, and enjoy working collaboratively with others, we encourage you to apply for this exciting opportunity.