Cybersecurity Firewall Expert

The primary focus of this role is to safeguard networks from unauthorized access, data breaches, and cyber threats by configuring, managing, and maintaining firewalls and other security infrastructure.

• Administer firewall platforms, ensuring proper functioning, software updates, and patch management.
• Configure, manage, and maintain firewall devices and related security infrastructure to protect against unauthorized access, data breaches, and cyber threats.
• Develop and enforce security policies, access controls, and firewall rules to safeguard the network.
• Configure, manage, and upgrade FW, IDS, IVS, IPS, NAC, Encryption, and other security products/appliances.
• Use strong TCP/IP networking skills to perform network troubleshooting to isolate and diagnose common network problems.
• Respond to inbound requests via phone and other electronic means for technical assistance with managed services.
• Document actions in cases to effectively communicate information internally and to customers.
• Provide timely support, resolve problems independently, and understand escalation procedures.

• Requires strong critical thinking and problem-solving skills.
• Strong understanding and practical experience of network security concepts, including threat detection, intrusion detection, and vulnerability management.
• Requires significant experience with Linux, Windows, and Network Operating Systems.
• In-depth knowledge and experience of firewall technologies, including Cisco ASA, Palo Alto, Fortinet, and other leading firewall platforms.
• Working knowledge with VPN technologies, network protocols, and network architecture.
• Knowledge of configuring, upgrading, and maintaining all aspects of Palo Alto Panorama network management software.
• Recent professional expertise with several of the following security products: Cisco, Palo Alto, IPTables, Snort, Meraki, Fortinet, Checkpoint, or other technologies.
• Strong, recent professional experience in Information Security and Networking.

• Must have strong written/verbal communication skills.
• Must be detail oriented with strong customer service skills.
• Requires strong interpersonal and organization skills.
• Takes responsibility for customer satisfaction and overall success of managed services.
• Interfaces with a variety of customers in a polite, positive, and professional manner.

• Palo Alto PCNSE and/or Cisco CCNA or CCNP Security certification highly desirable.
• A strong passion for information security and data security.
• Preferred candidates will have multiple certifications in Security/Networking, including but not limited to: Security+, GSEC, GCIA, GCIH, CISA, or CISSP.
• In addition to English, additional language skills are also desired, including Spanish, Portuguese, Mandarin, or Urdu.

• A bachelor's degree in a security discipline or a related field is preferred. However, a minimum of a high school diploma or equivalent is required for employment.