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Technical Support Specialist

7 days ago

Manila, National Capital Region, Philippines GGIS Services Full time
Company Overview:
G GIS Services is a dynamic company looking for a skilled Technical Support Specialist to join our team. We offer a competitive salary, health and wellness benefits, paid time off, and holidays. If you are a motivated individual with excellent communication skills and experience in server operations, we encourage you to apply for this position.

Responsibilities:
The successful candidate will be responsible for handling and resolving technical tickets related to server operations, RAID, and enterprise systems. He/She will also manage and resolve issues with Integrated Lights-Out (ILO) systems and perform RAID setup and manage its use cases. In addition, the candidate will provide support for server operations, including troubleshooting and resolving issues in a timely manner, and ensure clear and efficient communication with clients via ticketing systems.

Requirements:
The ideal candidate will have fluency in Japanese (both written and spoken), RAID (Redundant Array of Independent Disks) setup experience and use case knowledge, understanding of server operations and practical experience with server systems, experience with Integrated Lights-Out (ILO) management, hands-on experience in enterprise server management, ticket handling experience in a technical or IT-related role, and the ability to work onsite and start immediately.

Benefits:
We offer a competitive salary between PHP 100,000 to PHP 120,000 per month, health and wellness benefits, paid time off, and holidays.