Process Optimization Associate
3 days ago
We are seeking a highly skilled Data Processing Associate to join our Centralized Processing Division team at Metrobank.
About the Job:- The successful candidate will be responsible for delivering timely, efficient, and quality transactions associated with the Centralized Processing Division processes and activities, meeting service level agreement standards.
- This role supports CPD's vision in improving efficiencies, standardizing and optimizing processes from client-facing businesses, improving customer experience, reducing inherent risk and strengthening control.
- The ideal candidate will perform and assist in digitization and process automation, eliminating manual document handling and processing.
- Quality delivery of overall transactional activities of CPD is essential.
- The candidate will assist in streamlining the process and identifying knowledge gaps.
- Effective communication with branch and other CPD partners is necessary.
- The candidate must adhere to established Bank regulatory requirements and updates, as well as prescribed BSP regulations.
- Consistent implementation of the Bank's Money Laundering and Terrorist Financing Prevention Program (MLPP), complying with all AML/CFT responsibilities as provided under the relevant Bank policies and procedures.
- Timely and proper resolution of identified AML/CFT issues and perform other related functions that may be assigned from time to time.
- Contribution to the building of an end-to-end central data processing division.
- Opportunity to learn from business professionals and domain leaders.
- Career growth to different roles within the department/division with deeper understanding of data quality and business cases.
- A Bachelor's Degree in any field.
- Relevant experience in Teller/Customer Service within the banking industry, preferably New Accounts (NAC) experienced tellers or telegraphic transfer experienced tellers or KYC documents processing experienced tellers.
- High attention to details and flexibility on work demands.
- Williness to learn and amenable to extend OTs if needed.
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