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Technical Support Professional

1 week ago

Taguig, National Capital Region, Philippines Nityo Infotech Full time

We are seeking a highly motivated and experienced Technical Support Professional to join our team at Nityo Infotech. In this role, you will be responsible for providing exceptional technical support to our clients and internal stakeholders.

About the Role

You will work closely with our development team to resolve technical issues, troubleshoot complex problems, and collaborate on process improvements. Your expertise will help us deliver high-quality solutions and ensure seamless user experiences.

Key Responsibilities:

  • Providing technical support via various communication channels
  • Analyzing and resolving technical issues using strong problem-solving skills
  • Collaborating with development teams to identify and implement process improvements
  • Staying up-to-date with industry trends and emerging technologies

Requirements:

  • Bachelor's degree in Computer Science or related field
  • Minimum 3 years of experience in technical support or a related field
  • Strong understanding of software development lifecycle and testing methodologies
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment

Nityo Infotech Offers:

  • A competitive salary range of PHP 70,000 - 90,000
  • A hybrid work setup with 3 days onsite and 2 days remote
  • Opportunities for professional growth and development
  • A collaborative and dynamic work environment

How to Apply: