Automotive Sales and Customer Engagement Professional

1 week ago

Ayala Alabang, National Capital Region, Philippines beBeeRepresenative Full time
Role Overview

As a Business Development Center Representative, you will be at the forefront of driving opportunities and building customer relationships. This role involves handling inbound inquiries, following up with prospects, and re-engaging leads to achieve business growth.

Key Responsibilities:
  • Lead Generation & Nurturing – Handle calls, emails, and chats, follow up with prospects, and re-engage leads.
  • Appointment Setting – Schedule and confirm appointments for dealership sales teams while overcoming objections.
  • Customer Engagement – Deliver excellent customer service, answer questions, and build strong rapport with potential buyers.
  • Sales Support – Provide detailed lead information to dealership sales teams and collaborate closely with internal teams.
  • Learning & Growth – Stay updated on vehicle models, dealership services, and continuously improve communication techniques.
  • Performance Tracking – Meet daily, weekly, and monthly KPIs for lead handling, appointments, and customer satisfaction.
Required Skills and Qualifications

To succeed in this role, you will need:

  • Proficiency in CRM or Dealer Management Systems (Salesforce, HubSpot, etc.)
  • Knowledge of the automotive industry, vehicles types, and dealership processes (strongly preferred)
  • Strong organizational skills for managing multiple leads and follow-ups
Benefits

This role offers:

  • Paid leaves and allowances
  • Opportunities for career advancement and skills training
  • Competitive base salary
Requirements

To be considered for this position, you should have:

  • Prior automotive knowledge and BDC/dealership experience is a strong advantage
  • Minimum 1–2 years experience in BDC, call center sales, telemarketing, or customer service (high-volume environment preferred)
Language

Fluency in English (both spoken and written) is required.

What’s in Store for You?

Join our organization and discover new opportunities for growth and development.

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