Support Engineer

5 days ago


Taguig, National Capital Region, Philippines N-able Technologies Ltd. Full time

Welcome to N-able Technologies Ltd.

About Us

We are a global software company transforming IT possibilities into capabilities. Our network of N-ablites supports companies around the world by offering secure infrastructure and tools for evolving IT needs.

Our Job Openings
  • We're looking for a Technical Support Engineer to join our team.

Your Key Responsibilities:

  • Diagnose and resolve technical issues related to Remote Monitoring, Asset Tracking, and more.

What You'll Bring:

  • 2+ years of experience in troubleshooting complex server, network, email, and endpoint security issues.
  • Detailed knowledge of Windows Server operating systems, AD, GPO, and related concepts.
  • Understanding of security concepts, networking protocols: DNS, TCP/IP, HTTP, DHCP, VPN, firewall.
  • Experience in one or more scripting languages: Bash, PowerShell, Python (desired).
Our Benefits Package
  • Comprehensive medical and dental insurance.
  • A generous PTO policy and observed holidays.
  • The opportunity to participate in an Employee Stock Purchase Program.
  • A pension plan with company-contribution.
  • Allowances for meals, groceries, and internet access.

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