Technical Support Engineer with Language Proficiency

7 days ago


Taguig, National Capital Region, Philippines Schneider Electric Gruppe Full time
Job Overview
Schneider Electric Gruppe is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient, and sustainable manner.

About this Role
We are seeking a highly skilled Technical Support Engineer with Language Proficiency to join our team. As a Technical Support Engineer, you will be responsible for handling customer inquiries, providing technical assistance, and resolving complex issues related to Schneider's products and services.

Key Responsibilities
  • Provide timely and effective technical support to customers via phone, email, and chat.
  • Analyze and resolve complex technical issues related to Schneider's products and services.
  • Collaborate with internal teams to ensure seamless customer service and support.
  • Develop and maintain knowledge of Schneider's products and services to provide expert-level support.

Requirements
  • Bachelor's Degree in Electrical, Electronics, Automation, or Industrial Data Processing.
  • Fluent in Spanish and English.
  • Prior experience in technical support or customer service role.
  • Excellent communication and problem-solving skills.


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