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Online Community Manager

2 weeks ago

Manila, National Capital Region, Philippines Premiumbikes Corporation Full time

Welcome to Premiumbikes Corporation

We are a dynamic company looking for a talented Online Community Manager to join our team. As an Online Community Manager, you will play a crucial role in managing our online presence and engaging with our customers.

Key Responsibilities:

  1. Manage and moderate online conversations to ensure a positive user experience.
  2. Respond to customer inquiries and resolve any issues promptly and professionally.
  3. Develop and implement strategies to increase our online followers and engagement rates.
  4. Monitor and analyze online metrics to understand customer behavior and preferences.
  5. Collaborate with cross-functional teams to develop and execute online marketing campaigns.
  6. Provide training and support to other team members on online community management best practices.
  7. Stay up-to-date with industry trends and developments to inform our online strategy.
  8. Report on the effectiveness of our online efforts and suggest improvements.