Learning Experience Designer
19 hours ago
The curriculum developer manages all steps in the project lifecycle, from initiation to closure. This role encompasses analysis, design, development, and project management.
Responsibilities:
- Analysis: Identify client needs, resource availability, and target learner profiles. Gather information and course elements from various sources.
- Design: Create branded templates, brainstorm design elements, and select optimum design processes.
- Development: Develop content using multimedia tools, create storyboards, and apply gamification and scenario-based learning.
- Project Management: Collaborate with stakeholders, ensure timely communication, and maintain project documentation.
Qualifications:
- Bachelor's Degree in a related field.
- 4 years of experience or equivalent combination of education and experience in a call center environment.
- Training needs analysis, methods, and procedures.
- Process mapping and visual display design principles.
- Excellent written and communications skills.
- Proficiency in software application programs, including MS Office.
- Prior customer service or call center experience.
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