High-Impact Delivery Leader

2 days ago


Makati City, National Capital Region, Philippines beBeeStrategic Full time ₱4,000,000 - ₱6,000,000
Job Title: Strategic Delivery Manager

The primary objective of this role is to lead high-impact teams and engagements, driving the company’s commitment to client success and innovation across its global delivery model.

Key Responsibilities:
  • Develop and implement strategic direction for the SAP practice in the Global Delivery Center, ensuring delivery governance and performance standards are met.
  • Translate the company’s global vision into actionable department strategies—covering business planning, capability building, and customer success initiatives.
  • Champion a client-centric delivery model through innovation in services, technology, and execution frameworks.
  • Provide sponsorship and serve on executive steering committees for critical SAP engagements.
  • Own department-level financials, ensuring alignment with business growth objectives.
End-to-End Delivery Excellence:
  • Define and manage delivery KPIs, SLAs, and operational standards; drive proactive performance monitoring and continuous improvement.
  • Ensure seamless execution of SAP projects across all lifecycle stages—from scoping and solution design to delivery and hypercare.
  • Serve as senior escalation and decision point for complex delivery situations and client concerns.
  • Collaborate with global leadership teams to enhance delivery models and cross-region capability scaling.
  • Play a key role in guiding PH SAP Teams working with counterparts in Europe and at Customer locations.
Client & Stakeholder Engagement:
  • Build and maintain trusted advisory relationships with client stakeholders at all levels—from operational leads to CxOs.
  • Be responsible for Client Deliveries – AMS and Projects.
  • Engage in business development activities:
    • Shaping Statements of Work, RFP responses, and project costing.
    • Solution architecture and service design (SAP & integrated stack).
    • Proposal development and commercial packaging.
    • Client presentations and contract negotiations.
  • Contribute to product/service innovation and go-to-market strategy with SAP and adjacent solutions.
People & Capability Management:
  • Lead and scale a high-performing delivery team across multiple time zones and geographies.
  • Workforce planning and demand forecasting aligned with delivery pipeline and evolving platform needs.
  • Own team performance, succession planning, and career development.
  • Cultivate a culture of collaboration, diversity, accountability, and excellence.
  • Train and advise the team on best practices across cultures.


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