Advanced Technical Support Expert
7 days ago
We are actively looking for a Senior Technical Service Representative to provide advanced technical support to our internal and external customers.
This individual will be responsible for resolving complex technical issues and providing effective solutions.
The ideal candidate will have excellent technical troubleshooting skills, strong verbal communication skills, and the ability to work well under pressure.
This role requires a strong understanding of IT products and technologies, as well as experience in a call center environment.
- Provide technical guidance and support to L1 staff via phone, chat or email.
- Participate in activities designed to improve customer satisfaction and business performance.
- Ensure service delivered to our customers meets contractual KPIs.
- Bachelor's degree or proven related experience in a technical support role.
- Minimum 2 years of experience in an advanced technical role.
- Prior experience providing written and verbal support in a call center environment.
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Advanced IT Support Expert
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Manila, National Capital Region, Philippines Lingaro (Philippines), Inc. Full timeAbout the JobWe are looking for an Advanced IT Support Expert to join our team. In this role, you will be responsible for providing technical expertise to our clients and ensuring that their technical needs are met.Key Responsibilities:Technical Support: Provide expert-level technical support to clients via phone, email, or on-site visits.Incident and...
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Advanced Technical Support Professional
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Manila, National Capital Region, Philippines KMC Solutions Full timeWe are seeking a highly skilled Advanced Technical Support Professional to join our team at KMC Solutions. In this role, you will be responsible for providing advanced technical support to our internal and external customers. You will act as a subject matter expert for the technical support team, providing guidance and training to other team members. You...
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Advanced Technical Solutions Expert
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Technical Support Engineer
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Manila, National Capital Region, Philippines RYGEL ADVANCED MACHINES Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at RYGEL ADVANCED MACHINES in Ortigas Center, NCR. The ideal candidate will have a strong understanding of laser engraving technology and excellent problem-solving skills.Key Responsibilities:Provide technical support and troubleshooting for laser engraving machines via remote...
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Advanced Technical Specialist
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Manila, National Capital Region, Philippines SupportNinja Full timeJob DescriptionWe are seeking an experienced Technical Support Representative L2 to join our team at SupportNinja. As a key member of our IT support team, you will be responsible for providing exceptional technical support to our clients. In this role, you will have the opportunity to work on a wide range of technical issues and develop your skills as a...
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Technical Support Specialist
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Manila, National Capital Region, Philippines RYGEL ADVANCED MACHINES Full timeRYGEL ADVANCED MACHINES is hiring a Full time Technical Support Specialist role in Ortigas Center, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, Afternoon, EveningTuesday: Morning, Afternoon, EveningWednesday: Morning, Afternoon, EveningThursday: Morning, Afternoon, EveningFriday: Morning,...
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Advanced Technical Solutions Consultant
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Machine Maintenance and Support Expert
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Technical Support Expert L2
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Manila, National Capital Region, Philippines SupportNinja Full timeAbout the RoleAs a Technical Support Representative L2 at SupportNinja, you will play a pivotal role in delivering exceptional technical support to our clients. This full-time position requires you to be responsible for resolving complex technical issues and serving as a subject matter expert within our growing IT support team.Key Responsibilities:Respond to...
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Expert Technical Support Specialist
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Manila, National Capital Region, Philippines Pax8 Philippines Inc. Full timeKey Responsibilities:Expert Technical Resolution: Drive partner success by addressing complex technical issues, managing disaster recovery scenarios, and providing advanced support.Vendor Collaboration & Escalation Management: Partner with Security Endpoint Vendor Support teams to expedite escalated cases and ensure swift responses and optimal...
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Career Advancement Expert
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Manila, National Capital Region, Philippines T-Mate, LLC Full timeCareer Advancement Expert Wanted!About the Role:T-Mate LLC seeks a highly skilled Research Assistant/Technical Review Specialist to join our team. This full-time remote position involves conducting in-depth research on various topics, analyzing large datasets, and organizing research findings into concise review articles.
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Technical Support Expert
2 hours ago
Manila, National Capital Region, Philippines Trends Group, Inc. Full timeTrends Group, Inc. is seeking a highly skilled Technical Support Expert to join our team. As a Technical Support Expert, you will provide technical support for various IT systems and address technical concerns of our clients.Key Responsibilities:Provide first-line technical support via phone, email, or onsite visitsTroubleshoot and resolve hardware,...
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Advanced Technical Support Specialist
2 days ago
Manila, National Capital Region, Philippines SupportNinja Full time**Company Overview**SupportNinja is a cutting-edge technology company that provides innovative solutions to customers worldwide. We are seeking a highly skilled and experienced Technical Solutions Expert to join our team.
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Technical Assistance Expert
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Manila, National Capital Region, Philippines SPi Global (now Straive) Full timeWe are looking for a Technical Assistance Expert who can provide advanced technical support to our clients. The ideal candidate will have strong technical skills and excellent communication abilities.Key Responsibilities:In-Depth Troubleshooting: Perform in-depth troubleshooting of complex issues, using advanced tools and techniques, such as debugging,...
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Technical Support Expert
3 days ago
Manila, National Capital Region, Philippines Digile Full timeDigile is seeking an experienced Technical Support Expert to provide top-notch technical assistance to our clients. As a key member of our organization, you will be responsible for troubleshooting and resolving complex technical issues.About the RoleThe successful candidate will have at least 5-9 years of experience working in a technology career with...
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Technical Support Expert
7 days ago
Manila, National Capital Region, Philippines INFINITY SPORTS INTERNATIONAL, INC. Full timeInfinite possibilities await you as a Technical Support Expert at INFINITY SPORTS INTERNATIONAL, INC.! We seek a detail-oriented and organized professional to join our team and provide top-notch technical support to our clients.Job Description:The Technical Support Expert will be responsible for resolving technical issues, providing user assistance, and...
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Technical Support Expert
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Manila, National Capital Region, Philippines Private Advertiser Full timeCompany Overview:Private Advertiser is seeking a skilled Technical Support Expert to join our team. As a Technical Support Expert, you will provide technical assistance to users, answer questions, and resolve issues related to computer hardware and software.The ideal candidate will have experience in handling and troubleshooting computers, printers, CCTVs,...
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Manila, National Capital Region, Philippines TORCH Solutions Full timeAbout the Role:We are seeking an experienced and knowledgeable Customer Support Associate for Healthcare (TIER 2) to join our team at TORCH Solutions.In this role, you will be responsible for providing advanced support to healthcare clients and customers, resolving complex issues and answering questions related to healthcare services, systems, and...
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DevOps Technical Expert
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Manila, National Capital Region, Philippines Developer Soft and Technical Support Sea Inc. Full timeDeveloper Soft and Technical Support Sea Inc. has been a leading provider of UI components, report generation, and visual data display solutions for over 20 years.We are seeking a highly skilled Software Developer to join our Support Team.This position requires collaborating with clients, analyzing their needs, and providing solutions that integrate our...
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Advanced Service Resolution Expert
3 days ago
Manila, National Capital Region, Philippines Lingaro (Philippines), Inc. Full timeBenefitsLingaro (Philippines), Inc. offers a range of benefits to its employees, including stable employment, flexible working hours, and comprehensive online onboarding program. We also provide unlimited access to the Udemy learning platform, certificate training programs, and upskilling support.Job Description:We are seeking a highly skilled Advanced...