Global Program Manager

23 hours ago

Angeles City, Central Luzon, Philippines beBeeProgram Full time ₱750,000 - ₱1,155,000

Imagine working in a company that values your professional growth and success. We are seeking a Program Manager to join our team.

As a Program Manager, you will be responsible for aligning our global programs, providing tactical production support to cross-regional and cross-functional projects, improving critical processes, and interacting with clients/stakeholders to assess, identify, and solve for health risk drivers to achieve customer retention and expansion.

The role may involve tactical project management on mildly complex projects with a focus on cross-functional collaboration, regional calibration, and process improvement through alignment, teamwork, organization, and data analysis.

Key Responsibilities:
  • Partner with cross-functional teams to assess and identify client health risk drivers, propose corrective action plans.
  • Develop and maintain strategic roadmaps to drive customer retention and expansion.
  • Plan and lead high-impact initiatives to improve scaled sales efficiency and effectiveness.
  • Assess operational risks and leverage operational understanding of client/stakeholder processes to develop and implement corrective actions globally.
  • Build a culture of globally consistent best practices through continuous improvement by collecting feedback, evaluating efficiencies, and recommending changes to optimize sales delivery.
  • Leverage strong interpersonal skills to establish trusted advisor relationships with clients.
  • Act as client champion and facilitate timely resolution of client issues, leveraging resources across the company as needed.
  • Lead expansion and efficiency projects, including change requests.
  • Oversee development and maintenance of knowledge assets to promote repeatability and rapid adoption of best practices.
Requirements:
  • Proficient experience managing mildly complex cross-functional projects and stakeholders, driven by data insights.
  • A self-motivated mindset with a strong vision-setting, strategic problem-solving, and action-driving ability.
  • Developing persuasive written and verbal communication skills across diverse teams.
  • Experience with process optimization, program management, customer support strategy, or quality assurance.
  • 5-7 years of related experience (sales, presales, or sales training preferred).
  • Decision-making, consensus-building, and conflict management skills.
  • The ability to work under pressure, adapt quickly, be customer-facing, and stay organized.
  • Excellent organizational skills with attention to detail.
  • The ability to prioritize initiatives based on ROI and impact.
  • At least 2 years in a Business Analyst, Solution Architect, Project Manager, or Program Manager role.

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