
Senior Subscription Management Specialist
11 hours ago
Overview
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- This role is a key position in our subscription billing team.">
The Senior Billing Specialist will be responsible for managing the entire subscription lifecycle, from initial setup to cancellation. This includes but is not limited to:
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- Setting up and maintaining customer subscriptions in Stripe.">
- Managing subscription plans, including changes, prorations, and cancellations.">
- Resolving disputes and preparing evidence packets for submission to banks and card networks.">
- Maintaining accurate records and reports of subscription data, revenue tracking, and cash collection forecasting.">
- Partnering with sales and customer success teams to ensure accurate subscription data.">
Requirements
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- At least 3 years of experience in billing and accounts receivable, preferably in a SaaS or subscription business.">
- Proven expertise with Stripe Subscriptions.">
- Strong knowledge of HubSpot for AR/billing workflows.">
- Excellent communication and problem-solving skills.">
- Ability to work independently and as part of a team.">
- Detail-oriented and proactive with a focus on process improvement.">
Benefits
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- Competitive salary based on experience.">
- 100% remote role with core hours of 8:00 AM – 5:00 PM ET (Mon–Fri).">
- Generous PTO: 15 vacation days + US holidays.">
- Growth-oriented culture with an inclusive, international, innovative team.">
Why Choose Us?
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- Join a dynamic and fast-paced environment where your contributions make a tangible difference.">
- Be part of a team that values diversity and inclusion, celebrating differences in background, culture, abilities, and perspectives.">
What You'll Love About Working at Our Company
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- Our commitment to providing affordable, results-driven solutions for small business owners.">
- Our mission to empower businesses across the U.S. like never before.">
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