Regional Payment Solutions Strategist

We are seeking an experienced professional to join our team as a Regional Delivery Implementation Lead. This is a senior leadership position responsible for overseeing the successful execution of client implementation and delivery projects within the APAC region.

• Delivery Strategy Development: Define and own the regional Delivery Implementation strategy, aligning with regional commercial, product, and operational priorities and client priorities.
  
• Solution Development: Support the development of scalable frameworks, playbooks, and tools for delivering complex payment solutions to enterprise merchants.
  
• Implementation Quality: Support the development, adherence to and maintenance of global standards for implementation quality, timelines, and documentation.
  
• Team Management: Management, lead, mentor, and grow a high-performing regional delivery team consisting of Delivery Implementation Managers across different markets.
  
• KPI Monitoring: Set and monitor KPIs around time-to-live, delivery velocity, customer satisfaction, and internal process adherence.
  
• Resource Allocation: Ensure that the regional delivery teams are effectively resourced, enabled, and aligned to execute implementation plans across verticals.
  
• Escalation Management: Act as a senior escalation point for complex delivery issues and ensure alignment across key internal stakeholders (Product, Engineering, Compliance, Treasury, and Customer Success).
  
• Launch Readiness: Coordinate feature-readiness with Product/Tech and commercial handoff with Sales/Pre-Sales.
  
• Risk Management: Drive operational readiness for launches, including risk, tax, regulatory, and partner dependencies.
  
• Stakeholder Engagement: Act as one of the primary liaisons between clients, internal teams, and senior leadership, ensuring clear communication and alignment of objectives.
  
• Performance Monitoring: Develop and monitor key performance indicators (KPIs) to assess project outcomes and team performance.
  
• Governance Model: Implement structured project governance, status tracking, and escalation models.
  

• Leadership Experience: 8+ years in n implementation, delivery, or onboarding in payments, fintech, SaaS, or enterprise tech within the payments or fintech industry, with at least 2 years in a leadership role overseeing regional operations/managing multi-region or global.
  
• Technical Knowledge: Strong understanding of integration models (API, hosted, hybrid) and delivery methodologies (Agile/Waterfall).
  
• Soft Skills: Excellent project management, problem-solving, and stakeholder communication skills.
  
• Leadership Abilities: Strong leadership and team management abilities.Excellent strategic planning and organizational skills.
  
• Tool Proficiency: Proficient in project management methodologies (e.g., Agile, Scrum) and tools (e.g., Jira).
  
• Organizational Tools: Proficiency with organizational tools and CRMs (e.g., Excel, Hubspot, Monday).
  
• Languages: Exceptional communication and interpersonal skills, with fluency in English. Other languages are a plus.
  
• Problem Solving: Ability to analyze complex problems and develop effective solutions.
  
• Results Orientation: Proactive and results-driven mindset.Comfortable working in a high-growth, fast-paced, and constantly evolving environment.
  
• Integrity: Strong sense of accountability and integrity.
  
• Culture: Committed to fostering a culture of continuous improvement and excellence.
  

• Remote Work: Remote work: work from anywhere or one of our offices around the globe*
  
• Flexibility: Flexibility: we have flexible schedules and we are driven by performance.
  
• Fintech Industry: Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
  
• Referral Bonus: Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
  
• Learning & Development: Learning & development: get access to a Premium Coursera subscription.
  
• Language Classes: Language classes: we provide free English, Spanish, or Portuguese classes.
  
• Social Budget: Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections.
  
• dLocal Houses: dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We've got your back.