
Senior Technical Systems Engineer
2 weeks ago
Job Overview
This role is responsible for providing comprehensive technical support and maintenance services to our clients' IT systems and infrastructure. As a key member of our team, you will be instrumental in ensuring the security, integrity, and efficiency of our operations.
Main Responsibilities:
- Cloud Infrastructure Support: You will be responsible for supporting all aspects of cloud infrastructure, including cloud security, compliance, and governance.
- System Security and Maintenance: You will ensure that all system and data security is maintained at a high standard, protecting client network integrity from potential threats.
- Power Platform Expertise: With expertise in Power Apps, Power Automate, and Power Virtual Agents, you will design, develop, and customize solutions to meet our clients' business needs.
- Integration and Automation: You will manage and support integrated systems, ensuring seamless data flow and automation across various platforms.
- Reporting and Documentation: You will maintain accurate reports and documentation, ensuring transparency and accountability throughout our operations.
Requirements and Qualifications:
- Technical Skills: Proven experience with cloud technologies, system security, and integration/automation tools.
- Soft Skills: Excellent communication skills, ability to work collaboratively, adapt to change, and demonstrate a proactive approach to problem-solving.
- Education and Experience: At least 5 years of experience in Global Support/Technical Operations Engineering, preferably with minimum 3 years as L2 in an AU MSP environment.
Benefits:
- Professional Growth Opportunities: We offer opportunities for leadership, expertise, and global client exposure.
- Comprehensive HMO Coverage: One free dependent coverage, depending on employment type.
Why Join Our Team:
- Culture of Service Excellence: We promote a culture of service excellence and continual improvement within our IT team.
- Collaborative Environment: We foster a dynamic environment where teamwork and open communication are valued.
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