
Systems Infrastructure Professional
2 days ago
This exciting opportunity presents a chance to take your career to the next level in a dynamic and rapidly evolving field. As an IT System Engineer, you will play a pivotal role in ensuring the seamless operation of our clients' Microsoft 365 environments.
Key Responsibilities- Provide technical support for clients across Microsoft 365, Azure AD, Windows Server, and Modern Workplace platforms.
- Administer, support, and troubleshoot issues in Azure AD, Intune, Exchange Online, Teams, SharePoint, and Windows 10/11 environments.
- Assist in implementing and managing cloud-based projects including migrations, deployments, and upgrades.
- Monitor and maintain client environments using remote management tools and best practices.
- Collaborate closely with the Service Desk, Level 3 engineers, and project teams to ensure efficient incident resolution and project delivery.
- Contribute to technical documentation and knowledge base articles to support internal and client use.
- Participate in an on-call support roster as required.
- At least 3 years of experience as a Level 2 Systems Engineer or similar role in an MSP environment.
- Strong experience with Azure Active Directory, Microsoft 365 suite, Windows Server, and Intune.
- Experience supporting cloud services, modern desktop environments, and hybrid infrastructure.
- Proficiency in troubleshooting authentication, endpoint, and collaboration issues in Microsoft ecosystems.
- Microsoft certifications (e.g., MS-102, AZ-104, or equivalent).
- Experience with PowerShell scripting, endpoint management, and conditional access policies.
- Exposure to security best practices and compliance within Microsoft cloud environments.
- Familiarity with ITIL processes including incident, change, and problem management.
This role offers a unique opportunity to work with cutting-edge technology and collaborate with a talented team of professionals. You will have the chance to develop your skills and contribute to the success of our clients.
As an IT System Engineer, you will be part of a dynamic and supportive team that values innovation and collaboration. We offer a range of benefits, including professional development opportunities, flexible working arrangements, and a competitive salary package.
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