Ambassador of Hospitality
3 days ago
About This Role:
The Casino Ambassador plays a critical role in delivering exceptional guest experiences at Universal Hotels and Resorts, Inc.
Main Responsibilities:
- Greet guests at strategic locations and provide personalized assistance throughout their stay.
- Develop in-depth knowledge of the property, including its amenities, services, and promotions, to offer tailored recommendations.
- Manage guest feedback and concerns in a professional and courteous manner, ensuring a positive experience.
- Collaborate with colleagues to support casino marketing initiatives and enhance the overall guest experience.
What We Offer:
- A dynamic and supportive work environment with opportunities for growth and development.
- A competitive compensation package and benefits program.
- The chance to work with a talented team dedicated to delivering exceptional guest experiences.
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