Remote Customer Service Specialist

2 days ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,500,000
Customer Service Representative Opportunity

This is a unique chance to join our company and make a meaningful impact in the car rental industry. As a key member of our team, you will be responsible for providing exceptional service to customers, working remotely from the comfort of your own home.

This dynamic role offers flexibility and the opportunity to contribute to a rapidly growing business. You will work closely with other team members to ensure seamless operations and customer satisfaction.

  • Assist in the claims process, ensuring timely and accurate resolution.
  • Manage tolls and parking tickets efficiently.
  • Provide excellent customer service via phone, email, and text, addressing inquiries and concerns promptly and professionally.
  • Contribute to marketing efforts by assisting with social media management, content creation, and promotional campaigns.
  • Perform additional duties and responsibilities as assigned.
Key Qualifications
  • Prior experience in customer service or administrative roles is preferred.
  • A marketing background or experience is beneficial.
  • Strong communication skills in English, both written and verbal.
  • Effective phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Proficiency in computer skills, knowledge in MS Office (Excel, Word, etc.) or Google Workspace (G Suite).
  • Self-motivated, reliable, and able to work independently.
  • Excellent problem-solving skills and attention to detail.

To succeed in this role, you should possess a positive attitude, strong work ethic, and a passion for delivering exceptional customer service. If you are a motivated individual who is looking for a new challenge, we encourage you to apply.

We offer a competitive salary and benefits package, including opportunities for growth and development. Our company values diversity and inclusion, and we welcome applications from qualified candidates from all backgrounds.

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