Current jobs related to Technical Incident Responder - Manila, National Capital Region - Staff Domain Inc

  • IT Incident Responder

    7 days ago

    Manila, National Capital Region, Philippines Applaudostudios Full time

    Applaudo Studios is seeking a highly skilled Information Security Intelligence Expert to join our team. As a member of our Security Operations Center, you will be responsible for analyzing and responding to security incidents, identifying and mitigating vulnerabilities, and implementing measures to prevent future attacks.You will be accountable for...

  • Incident Responder

    15 hours ago

    Manila, National Capital Region, Philippines TGI Full time

    Join to apply for the Incident Responder role at Trends Group Inc.I. PURPOSEParticipate and support activities that will help improve existing operations and operationalize new service portfolio to achieve service excellence, operational efficiency, and retention of customers. Investigate, analyze, and respond to incidents or crises within the pertinent...

  • Cybersecurity Incident Responder

    2 weeks ago

    Manila, National Capital Region, Philippines Metrobank Full time

    Cybersecurity Incident Responder (Incident Response Specialist)Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential...

  • Cybersecurity Incident Responder

    53 minutes ago

    Manila, National Capital Region, Philippines Total Information Management Corp. Full time

    Key ResponsibilitiesWe are looking for a seasoned professional to monitor alerts and health of security sensors and endpoints from SIEM, collect data and context necessary to initiate incident response work, create tickets, and ensure regular updates to tickets are being performed.Escalate to SOC Specialist Level 2 items that have been categorized as...

  • Incident Response Manager

    4 days ago

    Manila, National Capital Region, Philippines Aurecon Full time

    About the TeamOur IT Security team is passionate about protecting our organization's assets and data from cyber threats. We work collaboratively to develop and implement effective security strategies, and we are looking for a highly skilled Incident Response Manager to join our team.Key Responsibilities- Develop and maintain incident response plans and...

  • Technical Incident Support

    5 days ago

    Manila, National Capital Region, Philippines DXC Technology (Philippines), Inc. Full time

    DXC Technology is a Fortune 500 Global IT Services Leader and is ranked at 152. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services that transform global businesses. We deliver excellence for our customers, colleagues and...

  • Cybersecurity Incident Responder

    4 days ago

    Manila, National Capital Region, Philippines Atlas Technica LLC Full time

    BenefitsWe offer a competitive salary, comprehensive benefits, and great perks to our global Team.Why Work with Us?We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members.RequirementsTechnical SkillsDetailed knowledge of Microsoft Windows Desktop & Server OS, E-Mail Technologies,...

  • Incident Response Specialist

    3 days ago

    Manila, National Capital Region, Philippines QBE Insurance Group Full time

    About the RoleWe are seeking an experienced Security Operations Analyst to join our team. In this role, you will be responsible for monitoring and responding to security incidents, performing initial analysis, and providing recommendations for further action.The ideal candidate will have experience in cybersecurity threat intelligence and incident response,...

  • Incident Response Expert

    7 days ago

    Manila, National Capital Region, Philippines BlueVoyant Full time

    Join Our Team">We are seeking a seasoned Incident Response Expert to join our team at BlueVoyant. As a key member of our security operations center, you will play a critical role in helping our global customers manage their IT security and reduce the impact of security incidents.ResponsibilitiesMonitor and analyze security events and alerts from multiple...

  • Incident Response Team Member

    6 days ago

    Manila, National Capital Region, Philippines Neksjob Full time

    Key Responsibilities:The Incident Response Team Member will be responsible for responding to security incidents in a timely and effective manner. This includes identifying and containing threats, conducting forensic analysis, and collaborating with cross-functional teams to resolve incidents. The successful candidate will have in-depth experience in...

  • Cyber Security Incident Response

    2 weeks ago

    Manila, National Capital Region, Philippines Willis Towers Watson Full time

    The Cyber Security Incident Response Principal Analyst will play a pivotal role within WTW's Global Information and Cyber Security Defence (ICSD) function, leading the response to complex security incidents and driving initiatives to enhance WTW's Cyber incident management capabilities. This mid senior-level role requires a highly experienced professional...

  • Incident Response Manager

    7 days ago

    Manila, National Capital Region, Philippines Zendesk Full time

    Incident ManagementZendesk is committed to delivering exceptional user experiences. To achieve this, we require a skilled Incident Response Manager to join our team.In this role, you will be responsible for managing and resolving technical incidents in a timely and efficient manner. Your expertise will enable us to minimize downtime and ensure high levels of...

  • IT Incident

    5 days ago

    Manila, National Capital Region, Philippines AIA Digital+ Philippines Full time

    The primary objective of the Manager – IT Service Management is to ensure the smooth & continuous end-to-end operation of Incident and Problem Management processes across AIA. By effectively managing each of the IT service management functions, the incumbent will contribute to maintaining high levels of service availability, minimizing disruptions to...

  • Major Incident Manager

    5 days ago

    Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full time

    Job SummaryThe Major Incident Manager is responsible for managing and coordinating the response to major incidents that significantly impact the business operations of the insurance company. This role ensures that incidents are resolved efficiently and effectively, minimizing downtime and disruption. The Major Incident Manager will work closely with various...

  • Incident Manager

    1 week ago

    Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full time

    Work Set-Up:100% onsite in McKinley Hill, Taguig City, Philippines | Graveyard Shift or Shifting ScheduleAbout This Role:Incident Manager ensures the smooth resolution of incidents, minimizing the impact on business operations. Acting as the primary point of contact during an incident, the incident manager oversees the process from start to finish, ensuring...

  • Incident Response Expert

    5 days ago

    Manila, National Capital Region, Philippines Applaudo Studios Full time

    About the PositionWe are looking for an Incident Response Expert to join our team. As a key member of our Security Operations Center, you will be responsible for responding to security incidents and minimizing their impact.Your primary objective will be to continuously monitor and collect raw security data from various platforms. You will review alarms and...

  • Incident Response Controller

    1 week ago

    Manila, National Capital Region, Philippines FFDMS Philippines Corp. Full time

    The main functions of the Incident Response Controller are as follows:Observing Quality Management and Technical and Professional Services procedures that govern the management and administration of Client CAREs in the corporate HEAT system, and the recording and categorisation of preventative actions in the problem management system (PROBi).Participating...

  • IT Cybersecurity Incident Response Senior Officer

    1 week ago

    Manila, National Capital Region, Philippines AXA Philippines Full time

    The IT Cybersecurity Threat and Incident Management Senior Officer is responsible for assisting the IT Operations and Security Head and IT Security Director in the effective detection and management of Information Security incidents and ensuring the confidentiality, integrity, and availability of AXA Philippines' corporate information assets.Key...

  • Incident and Problem Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Okada Manila Full time

    Incident ManagementLead the incident management process to ensure timely detection, recording, categorization and resolution of incidents.Coordinate and prioritize incidents to meet SLAs, minimizing downtime and business impact.Ensure proper communication with stakeholders regarding incident status and resolution progress.Provide post-incident reviews to...

  • Enterprise Software Technical Support Expert

    3 days ago

    Manila, National Capital Region, Philippines Wee Community Developers, Inc. Full time

    About the OpportunityWee Community Developers, Inc. is seeking an Enterprise Software Technical Support Expert to join our team. The successful candidate will have experience with ERP systems, technical support, and business process optimization.You will be responsible for monitoring and responding to open tickets, prioritizing and handling service requests...

Technical Incident Responder

1 week ago

Manila, National Capital Region, Philippines Staff Domain Inc Full time

We are seeking a Technical Incident Responder to join our team at Staff Domain Inc. As an L2 Service Desk professional, you will be responsible for responding to and resolving technical incidents related to networking, cloud services, and security systems.

Key Responsibilities:

  1. Respond to and resolve technical incidents related to networking, cloud services, and security systems.
  2. Collaborate with cross-functional teams to escalate and resolve complex technical issues.
  3. Document incident resolutions, system configurations, and maintenance procedures for knowledge sharing.
  4. Perform routine system updates, patches, and backups to ensure compliance and performance optimization.
  5. Assist in streamlining IT workflows using lean methodologies to improve efficiency and reduce waste.
  6. Train end-users on best practices for system usage, security, and troubleshooting.
Required Skills and Qualifications

To succeed as a Technical Incident Responder, you must possess the following skills and qualifications:

  1. Bachelor's degree in Information Technology, Computer Science, or a related field.
  2. 3+ years of experience in technical support, network administration, or IT service management.
  3. Strong understanding of networking principles (e.g., TCP/IP, DNS, DHCP) and cybersecurity best practices.
  4. Experience with lean methodologies to optimize IT processes and reduce inefficiencies is a plus.
  5. Familiarity with ticketing systems (e.g., ServiceNow, Jira) and remote support tools (e.g., TeamViewer).
  6. Certifications such as CompTIA Network+, CCNA, or Microsoft 365 Certified: Modern Desktop Administrator are advantageous.
  7. Excellent problem-solving skills to diagnose and resolve technical issues efficiently.
  8. Ability to communicate technical concepts clearly to non-technical stakeholders.