Senior Customer Service Project Manager
1 month ago
At RecruiterPH, we are seeking a highly skilled and experienced Customer Service Project Manager to lead our customer service initiatives and drive business growth.
Key Responsibilities:
- Develop and implement customer service strategies aligned with our organization's goals and customer expectations.
- Lead and manage a team of customer service representatives, supervisors, or coordinators to achieve exceptional customer satisfaction.
- Identify areas for process improvement and efficiency gains in customer service operations.
- Establish and maintain strong relationships with key customers and stakeholders.
Requirements:
- Candidate must possess at least a Bachelor's degree in Computer Science.
- Has project management experience minimum of 5 years.
- Exceptional analytical and problem-solving skills.
- Should have experience with deposit loans and tellering.
- Has the ability to multi-task and perform duties with high accuracy and strong degree of urgency.
We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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