Senior Customer Service Project Manager

1 month ago


Makati City, National Capital Region, Philippines RecruiterPH Full time
Job Title: PM CS Manager

At RecruiterPH, we are seeking a highly skilled and experienced Customer Service Project Manager to lead our customer service initiatives and drive business growth.

Key Responsibilities:

  • Develop and implement customer service strategies aligned with our organization's goals and customer expectations.
  • Lead and manage a team of customer service representatives, supervisors, or coordinators to achieve exceptional customer satisfaction.
  • Identify areas for process improvement and efficiency gains in customer service operations.
  • Establish and maintain strong relationships with key customers and stakeholders.

Requirements:

  • Candidate must possess at least a Bachelor's degree in Computer Science.
  • Has project management experience minimum of 5 years.
  • Exceptional analytical and problem-solving skills.
  • Should have experience with deposit loans and tellering.
  • Has the ability to multi-task and perform duties with high accuracy and strong degree of urgency.

We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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