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Associate Performance Coordinator
2 weeks ago
**About the Position:**
We are looking for a dedicated professional to join our team as an associate performance coordinator.
The successful candidate will be responsible for ensuring that our associates are delivering excellent quality of service, while also identifying areas for improvement and implementing changes as needed.
**Key Responsibilities:**
- Monitor associate performance and provide coaching and feedback
- Analyze customer feedback reports to identify trends and patterns
- Develop and implement plans to improve associate performance
- Present findings and recommendations to management
**Requirements:**
- Bachelor's degree in a relevant field
- Excellent analytical and problem-solving skills
- Ability to communicate complex information effectively
- Strong attention to detail