Customer Service Representative

4 weeks ago


Quezon City, National Capital Region, Philippines Neks Job Philippines Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Neksjob. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients in the financial services sector.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information on our financial services and products
  • Work collaboratively with internal teams to resolve customer complaints and concerns
  • Meet or exceed performance metrics and targets
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Comprehensive training and development programs
Requirements
  • High school diploma or equivalent required
  • At least 18 months of customer service experience in financial services or banking
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet performance targets


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