Technical Support Specialist for Cloud Services
1 week ago
We are seeking a Technical Support Specialist to join our team at Nityo Infotech. This exciting opportunity is perfect for individuals with a passion for technology, strong SQL skills, and experience in cloud services.
The role involves providing support for various applications and systems, ensuring seamless operation and resolving technical issues efficiently.
Key responsibilities include:
- Providing level 2 support for complex technical issues
- Collaborating with cross-functional teams to resolve problems
- Developing and maintaining documentation for technical procedures
Requirements:
- 3+ years of experience in a similar role, preferably in the technology or financial sector
- Strong SQL expertise, including writing queries from scratch and understanding stored procedures
- Experience with AWS, with certification being a plus
- Proficient in Java and/or Python programming languages
- Familiarity with IT Service Management (ITIL V3) and Agile frameworks (Kanban, SAFe, SCRUM)
- Skilled in using collaboration tools like Jira and Confluence
Nityo Infotech offers a competitive salary range of PHP 70,000 - 90,000 per month, depending on experience. We provide a hybrid setup with 3 days onsite and 2 days work-from-home, along with a day shift schedule from Monday to Friday.
If you're a motivated individual looking to take your career to the next level, we invite you to apply. Please submit your updated CV for consideration.
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