
Cash Collection Specialist
2 days ago
Job Title: Cash Collection Specialist
About the RoleThis role is responsible for efficiently managing cash collections from customers in a fast-paced global environment.
- Main Responsibilities:
- Manage high-volume multi-currency ledgers, ensuring adherence to agreed-upon terms and conditions.
- Maintain effective customer relationships, both internal and external, while respecting cultural and regional differences.
- Handle customer queries and investigations, collaborating with other departments to resolve issues promptly.
- Cash allocation and processing, identifying payments and resolving short paid reasons within a month of payment receipt.
- Process final notices and take appropriate actions for non-payments, including account closure and service termination.
- Ensure compliance with document processes and obtain necessary approvals.
- Meet cash collection targets and business needs.
Fundamental Knowledge and Skills:
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively as part of a team.
- Effective problem-solving and conflict resolution skills.
- Excellent organizational and time management skills.
- Proficiency in MS Office, particularly Excel.
Achieving Success:
- Ongoing training and professional development opportunities.
- Flexible working arrangements to support work-life balance.
- Opportunities for career advancement and growth.
Join Our Global Team:
- We offer a dynamic and supportive work environment.
- We promote diversity, equity, and inclusion.
- We foster a culture of continuous learning and improvement.
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