Business Development Collections Specialist

14 hours ago

Tarlac City, Central Luzon, Philippines beBeeCollections Full time ₱600,000 - ₱800,000
Job Overview:

We are seeking a skilled collections professional to assume a key role in our organization.

The primary responsibility of this position is to contact customers with outstanding balances, record interactions and outcomes, analyze Accounts Receivable (AR) data, and take appropriate actions to reduce delinquent accounts.

Key Responsibilities:
  • Contact customers to collect overdue payments and update payment statuses.
  • Maintain accurate records of all customer interactions, including contact dates and results.
  • Analyze AR data to identify overdue accounts and prioritize follow-ups.
  • Record collection efforts in a spreadsheet according to established guidelines.
  • Follow up with customers red-flagged for aging outstanding balances and encourage timely payments.
  • Refer customers for service disconnection when necessary, following standard protocols.
  • Collaborate with the finance team to report progress and issues.
Requirements:
  • Proficiency in QuickBooks, specifically managing AR reports and recording transactions.
  • Excellent spoken and written English skills for professional communication.
  • Experience in collections, customer service, or accounts receivable is beneficial.
  • Strong negotiation skills with the ability to handle difficult conversations professionally.
  • Detail-oriented and able to accurately document customer interactions.
  • Ability to work independently while following organizational policies and collection guidelines.
What We Offer:

As a collections professional, you will have the opportunity to make a meaningful impact on our organization's financial health and contribute to the success of our team.

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