Business Intelligence Analyst Contact Centre

We are seeking a skilled Contact Centre IT Solutions Analyst to join our team at Royal Caribbean Group.About the Role:In this role, you will be responsible for analysing and improving the efficiency and effectiveness of our Contact Centre IT systems. You will work closely with cross-functional teams to gather and document business requirements, analyse and...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Royal Caribbean Group.Responsibilities:Collaborate with stakeholders, including Contact Centre, Digital, Ecommerce, and IT Teams, to gather and document detailed business and technical requirements.Analyse and translate business needs into clear and actionable...

Are you an experienced IT professional looking for a new challenge? We are seeking an IT Product Manager - Contact Centre to join our team at Royal Caribbean Group.About the Role:In this role, you will be responsible for leading the development and implementation of IT solutions that support our Contact Centre operations. You will work closely with...

Contact Centre Manager LeadAt Global Payments, Inc., we strive to provide innovative payment solutions that make a significant impact on our customers' lives. Our team of dedicated professionals works tirelessly to ensure seamless transactions and exceptional customer experiences.We are currently seeking a highly skilled Contact Centre Manager Lead to join...

Manager of Contact Centre OperationsWe are a global payments technology company that provides innovative solutions for credit, debit, prepaid, and merchant services. Our mission is to make payments simple, secure, and convenient for individuals and businesses worldwide.The Manager of Contact Centre Operations will be responsible for overseeing the day-to-day...

Key ResponsibilitiesThe Technical Support Team Lead is responsible for managing a team of technical support specialists within the Contact Centre.This includes planning, operation and problem-solving to meet required service level components.The role requires developing the team to deliver a consistently superior customer experience through highly...

About UsLiminal Strategy is a global market intelligence and strategic advisory firm, specializing in digital identity, financial crime, and compliance, and IT security technology solutions across industries. Founded in 2016, we offer strategic and analytical services supporting executive decision-making at all product and business lifecycle stages. Our team...

Job Advertisement: Power Business Intelligence AnalystAre you an experienced professional with a passion for data analysis and business intelligence? If so, we have an exciting opportunity for you as a Power Business Intelligence AnalystAbout Us:Our company is a leader in the industry, and we're seeking a skilled and talented individual to join our dynamic...

Serve as a key Business Intelligence Analyst at Security Bank Corporation, where you will play a vital role in driving business growth through data-driven insights. This position involves evaluating assigned companies according to inherent risks and opportunities, recommending facilities and level of business that SB Rental may undertake with the...

At Penbrothers, we are passionate about empowering leaders to make data-driven decisions. As a Business Intelligence Analyst, you will play a crucial role in helping our clients develop a 360-degree view of their organization.About the RoleYou will be responsible for creating and adapting visualization tools that bring together various data sources,...

Job OverviewWe are seeking a highly skilled and experienced Business Intelligence Analyst to join our ER team at Shell. As a key member of our business intelligence team, you will be responsible for analyzing data to inform business decisions and drive business growth.You will work closely with cross-functional teams to identify business needs and develop...

Nityo Infotech is a leading provider of IT services and solutions. We are seeking a Business Intelligence Analyst to join our team and drive business growth through data analysis and insights.Key ResponsibilitiesDevelop and implement business intelligence solutions that meet business needs.Analyze complex data sets to identify trends and patterns.Design and...

**Job Summary**We are seeking a talented Business Intelligence Analyst to join our team at Polytechnic University of the Philippines. As a key member of our finance department, you will be responsible for analyzing data and providing insights to inform business decisions.**Key Responsibilities:**Analyze data to identify trends and areas for...

Job Title: Business Intelligence AnalystJob DescriptionWe are seeking a highly skilled Business Intelligence Analyst to join our team at DEMOPower Philippines Inc. The ideal candidate will have experience in analyzing and interpreting complex data, identifying trends, and developing insights that drive business decisions.The successful candidate will be...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Jardine Service CentreConnecting Top Talent with Leading OpportunitiesJardine Service Centre (JSC) Philippines is an organization fully owned by Jardine Matheson Group which is a diversified Asian-based group with unsurpassed experience in the region, having been...

Business Intelligence AnalystWe are looking for a talented Business Intelligence Analyst to join our team at Orkestra.About the Role:Collect and analyze data to inform business decisions and drive growth.Develop and maintain reports to provide actionable insights to stakeholders.Collaborate with cross-functional teams to drive business growth and...

Role OverviewWe are seeking a highly experienced and skilled leader to join our team as a senior customer service operations manager. This role will require you to manage our contact centre operations, ensuring that our high standards of service are met.Key ResponsibilitiesDevelop and implement strategies to improve customer satisfaction and service...

Manager, Contact CentreGlobal Payments, Inc. San Felipe, PhilippinesEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600...

Job SummaryThe Business Intelligence Analyst role involves overseeing daily settlements and providing critical insights through financial transaction analysis.Key ResponsibilitiesReview transactions to confirm precise reports are distributed to clients in accordance with predetermined schedules.Maintain settlement transactions and balances by comparing them...

• Bachelor's degree in Business Intelligence, Data Analytics, Information Systems, or a related field (preferred).• Minimum 3+ years of experience as a Business Intelligence Analyst or related role.• Proven experience working with Power BI, including data modeling, DAX querying, and report development.• Strong understanding of data analysis concepts,...