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Senior Services Implementation Expert
1 week ago
SAP SE is committed to creating a diverse and inclusive workplace, where everyone can bring their unique perspectives and ideas.
Job DescriptionThe Senior Services Engagement Engineer will play a critical role in delivering high-quality services to customers, driving customer satisfaction and loyalty.
This role requires a strong understanding of SAP solutions, excellent problem-solving skills, and ability to collaborate with cross-functional teams.
Key Responsibilities- Foster strong relationships with customers, stakeholders, and internal teams to ensure seamless engagement delivery.
- Develop and implement engagement strategies, aligning with customer goals and objectives.
- Analyze complex customer data to identify trends, risks, and opportunities for growth.
- Provide regular feedback and insights to improve engagement delivery, customer satisfaction, and overall business performance.
Candidates should possess excellent analytical and problem-solving skills, ability to communicate complex ideas simply, and a good understanding of SAP technology and services.
